Steps:Ĭlick the number of the order that you want to update.Ĭlick Edit next to the customer information on the order screen.Īfter you're done, click Save or Apply changes.Īn order's billing address, line items, or order total cannot be modified. You can update information associated with an order from the Orders page of Shopify. In the payment section, click View order in customer's currency. You can preview what the order looks like in your customer's currency. If you are selling in multiple currencies, then your orders are displayed in your store currency in the admin. On the order details page, scroll to the Timeline section.įor more details from the payment gateway, click Information from the gateway. If your customer didn't complete the checkout, then instead go to the abandoned checkout history to view payment events. Payment events can be helpful if you need to troubleshoot a failed payment capture or refund. You can expand payment events for more details. When a customer pays for their order, the payment details are noted in the Timeline as a payment event.
NoteĪll notes and comments are internal and are not visible to your customers. On the order details screen, scroll down to the Timeline section.įor more information, refer to Timeline. Tap the order whose Timeline you want to view.
